Getting Started

Answer – Generally, it takes us three weeks to build a site.

We recommend having the site live at least 6 weeks prior to your event, although we are able to launch it as far as 6 months in advance. Your site will then stay up and running for another 6 months after the event is over.

Answer – Lots.

We provide a centralized administration system that allows the event planner to edit the majority of site content on their own. This intuitive dashboard controls everything from site appearance to privacy settings, map and floorplan customization, to event tags and session details. Although we are available for 24/7 Customer Service support, we want event planners to feel comfortable and in charge of their event (and event software) at all times.

Answer – Yes, but that’s not the only option.

Although we do offer native apps (downloadable applications) for the Android and iPhone, the site can be fully accessed through a mobile, browser-based version on any browser-enabled phone.

Answer – You control the privacy settings.

If the site is set to “private,” it’s impossible to access the site at all until one has logged on with a valid username and password. If, on the other hand, the site is set to “public,” anyone can view the sessions and exhibitors, but they won’t be able to interact with the site (create a profile, make a schedule, send a message, etc.) until they have appropriately logged on.

There are a number of ways for Zerista to integrate with your existing data systems, ensuring a seamless transfer of all data necessary for implementation and deployment. We can utilize our fully documented API, creating a near real-time integration, or you can provide us with an XML feed or a CSV file. These options are available for all of your data, including exhibitors, sessions, and attendees.

We create the interactive map and floorplan by integrating a PDF with digital drawings, links from different events, speakers, and exhibitors, and information about surrounding locations of interest. External locations are integrated with Google Maps, making it easy to set up meetings on or off site.

An updated master itinerary is provided to the entire user database. This schedule can be organized according to different tracks (if applicable), allowing attendees and speakers to have a cohesive, big-picture view of what is happening throughout the conference at any given time. From this master itinerary, attendees are able to create a personal schedule based on hand-picked speakers and events. All schedules are updated live, in real-time, in order to prevent anyone from missing an event because of a time or location change. All schedules can be exported to an external calendar, such as iCal or Outlook, and are accessible via any web or mobile browser.

Answer – On every user or exhibitor profile there is a “Recommendation” button.

This button provides the user with an assortment of recommended attendees, exhibitors, and events based on their personalized interest tags. The Matchmaking feature is an effective way to streamline networking, help attendees create a personalized agenda, and help exhibitors reach their intended audience.

Answer – From 1:1 to group level interaction, we’ve got it all.

On a personal level, individuals (both attendees and exhibitors) are able to send private messages and request meetings with one another. On a larger level, the homepage “chatter” feed operates much like an event-specific twitter feed, and open forums around the site allow conversations pertaining to different topics, speakers, and exhibitions to flourish.

Answer – We cater to events of all shapes and sizes.

ZeristaPRO has enhanced the experience of conferences with 200 attendees to those with over 80,000, along with 2,000+ exhibitors and over 10 million square feet of exhibition space. Rest assured that no matter what your size, we are prepared to help make your event the best it can be.

When a company or organization hires us for multiple events within the same year, they often ask whether they can simply take the site that Zerista has built for the first event and reconfigure it for the next event, rather than building an entirely new platform. However, when we host a series of events (which we often do!) we insist on creating a new site for each separate event. The reason for this is simple: not only does Zerista hope to maximize the event experience during its actual physical duration, but we hope that the use of our software extends the event by continuing to connect attendees, exhibitors, and sponsors after it has ended. If an event’s site is shut down prematurely (cutting off conversations that might still be ongoing between attendees and exhibitors) in order to make space for the next, it may prevent certain connections and conversations from reaching their maximum potential.

Answer – Absolutely.

Our Enterprise package allows you to generate revenue through the sale of advertisement spaces on your event site. This is only one of several ways that you can use ZeristaPRO to generate revenue for your organization, and if it’s something you’re interested in we encourage you to ask an account manager how it can work for you.

Answer – Absolutely.

Ranging from Singapore and Australia, to Europe and Canada, we are committed to 24/7 Customer Service that will be able to help you in any time zone or location.

Every client of ZeristaPRO has both a personal account manager as well as a project manager to support them before, during, and after their event. We provide 24/7 Customer Service support, and, in case of a problem with the site, guarantee a timely and effective response.

When multiple sub-events (such as conferences, summits, and seminars) are taking place simultaneously within one larger event, the various schedules are organized side-by-side on a single master calendar. These different tracks are also grouped together with applicable tags, allowing them to be browsed individually by category. As a result, the Zerista platform is designed to help all individuals attending the event network and communicate within, as well as outside of, their area of attendance.

Answer – Yes.

ZeristaPRO has been expertly developed to include what we believe to be an incredible range of customizable features. If, however, there is something we don’t have, we encourage you to speak with an account manager to discuss your individual needs.